Chat Studio offers a marketing suite that empowers companies to provide 24/7 customer support, automate Google reviews, enhance upselling and cross-selling efforts, and streamline social media marketing, all through an intelligent and user-friendly platform managed by our team of professionals!
20+ Trusted Integration Partners
Marketing Automation to Scale your Business
Chat Studio is your all-in-one marketing solution designed to elevate your business’s marketing efforts. With a comprehensive suite of services, including Email and SMS Marketing, AI Chatbot integration, Google Review Requests, and Automated Responses, we empower you to engage with your audience like never before.
At Chat Studio, we are committed to delivering cutting-edge marketing solutions that enhance your brand’s online presence and customer interactions. Join us in redefining marketing excellence and watch your business thrive.
Unique Features to Automate Your Business
24/7 Automated
Customer Support
Our chatbot provides 24/7 automated customer support, allowing businesses to provide round-the-clock assistance to their customers…right when they need it
Run Upselling/Cross-selling Campaigns
Increase revenue and customer engagement by promoting additional products or services to your existing customers
Multilingual Chatbot
Provide a multi-lingual chat experience for enhanced customer support to all your guests no matter their language
AI Knowledge Base
Train your bot to automatically answer common customer questions, saving your businesses time and resources while providing efficient support
Google Review Automation
Send personalized campaigns to customers asking for reviews and use AI to respond to reviews automatically
Live Chat
Easily access booking details, send important tour-related information, and communicate with your customers directly
Capture Customer Data
Capture customer booking data for future marketing purposes, improving personalized marketing and customer retention
Advanced Analytics
Our analytics dashboard allows your to track conversations handled, messages sent and received, live agent metrics and more
24/7 Customer Support
Automated Customer Support with Chatbots
Respond to your customers automatically with our chatbots! We make it easy to offer 24/7 Automated Customer Support that can help your customers find exactly what they’re looking for.
- Multi-Lingual Chatbots
- Automatically Answer User Inquiries using AI
- Custom Bots for your Website, Facebook, Instagram, Google, WhatsApp & SMS
Drive New Revenue
Upsell and Cross-Sell using Automation
By offering personalized recommendations and upselling specific products and services, our chatbot can enhance the overall customer experience, increase customer satisfaction, and boost sales
- Automated Campaigns to Drive Revenue
- Send Specific Email & SMS Marketing Campaigns
- Trigger Marketing Campaign based on Specific Purchases
Review Automation
Automating Customer Reviews for Business Growth
The use of automation for gathering customer reviews is becoming increasingly popular in the modern business landscape. These insights can be leveraged to enhance the customer experience, resulting in increased loyalty and positive word-of-mouth marketing
- Send out review request campaigns via Email & SMS
- Use AI to automatically respond to your Google & Facebook Reviews
- Send specific messages to negative reviews to have them reach out for more information
Build a Marketing List
Capture Data from Customer Bookings
Capture of customer data is crucial for successful marketing in today’s digital landscape. This information can be leveraged to create personalized marketing campaigns that resonate with the customers, resulting in better customer engagement and increased conversions
- Connect your Software to Capture Customer Data
- Setup Marketing Drip Campaigns
- Run Social Marketing Ads to your List
Social Media Marketing
Expert Facebook & Google Ads Management
Our team handles every aspect of running and managing Facebook and Google Ads from start to finish, ensuring your campaigns drive more leads and increase revenue
- Setup & Strategy Development
- Ad Creation & Design
- Audience Targeting
- Campaign Management & Performance Tracking
Track Your Results
Get Detailed Insights with Our Analytics Dashboard
In this digital age, data serves as the vital essence for businesses. Adopting a business-focused approach towards analytics enables you to effectively evaluate and enhance marketing performance for the benefit of your business
- Track Messages Sent & Received, Link Clicks, Gender, Country and More
- View Stats for Each Live Chat Agent
- Receive Detailed Analytic Reports by Mail Monthly
Live Chat Support
Manage Conversations using Live Chat
Efficiently handle customer communication across multiple channels and expand your real-time support through Live Chat. Enhance customer engagement by delivering accurate responses from the appropriate personnel at the appropriate moment, resulting in engaging conversational experiences
- Enhanced Chat Routing
- Save common answers to provide quick responses
- Get detailed information of who you’re chatting with right within the live chat tool
- Know the visitor status and engage with them when they’re online
Frequently Asked Questions
What is a chatbot, and how can it benefit my business?
A chatbot is an AI-powered tool designed to interact with users in natural language. It can significantly benefit your business by automating customer support, handling frequently asked questions, generating leads, and providing a personalized experience to your customers
What makes Chat Studio different than other chatbot software?
At Chat Studio, we offer a Done-for-You service when it comes to your chatbot. Our team handles chatbot development, integration, and customization tailored to your business needs.
This means you don’t need to learn a whole new software, simply update your business information in our backend portal and we take care of the rest!
Is there a setup fee?
Our setup fee is a one-time charge that covers the cost of deploying a team of experienced professionals who will work to create a customized marketing system and chatbot for your business. This cost will vary depending on the size and complexity of your chatbot.
Does my chatbot answer customers questions for me?
That’s the best part! Once we set up your chatbot and train it on your companies data, it can answer almost 95% of questions that customers ask on all channels. We integrate with AI software, allowing your chatbot to become increasingly adept at handling a wide range of inquiries. Through training and fine-tuning by our team, we ensure that your chatbot can answer questions about your business, ultimately providing your customers with top-tier support.
Do you integrate with our Booking System, CRM, or Third Party Software?
Certainly! Chat Studio can integrates with any CRM or third-party system that has an API. This integration empowers you to harness customer data to enhance your chatbots’ capabilities and elevate the overall customer experience. You’ll also be able to capture customer booking data, book tours, check availability and more.
Do we need to sign a contract?
At Chat Studio, we prioritize your flexibility and freedom in our service agreements. While we do ask for a signed marketing agreement, we don’t bind you to lengthy contracts. You can feel confident knowing that you have the liberty to cancel your subscription at any time without incurring extra charges. Our payment processing through Stripe ensures monthly billing, allowing you the ease of canceling without being charged beyond the current billing cycle.
What's included when we sign up?
Every plan at Chat Studio requires a one-time setup fee, encompassing an array of services delivered by our seasoned team of experts. This fee covers not only chatbot development but also the establishment of our robust backend system, incorporating review automation, custom integrations, CRM setup, and more. Our dedicated team manages a spectrum of tasks, including custom automations, crafting personalized user fields, refining your FAQ library for AI automation, streamlining chatbot flows, and seamlessly integrating essential third-party software. This comprehensive approach equips you with all the tools and features necessary to propel your marketing endeavors forward.
Please note, for certain custom integrations, additional fees may apply. This ensures that your distinct needs and specialized integrations are expertly catered to without compromising the standard service.